Frequently Asked Questions
- Home
- Frequently Asked Questions
What's is Buildkite?
-
Buildkite is a tech company on a mission to unblock every developer on the planet, and this is our store where you can order high quality Buildkite stickers and apparel.
-
Where do you ship from?
-
All products ship from Melbourne, Australia. We use Interparcel for shipping.
-
Do you ship to my country?
-
We can ship to almost any country in the world, with a just a few exceptions.
-
How much does shipping cost?
-
Stickers ship for free, and for everything else we charge a flat rate of $8 USD.
-
How can I track my order?
-
Once we’ve processed your order, you will receive an email with a tracking code. You can enter on Interparcel's tracking page to monitor progress. Email shop@buildkite.com if you have any concerns about your order status.
-
What's your return policy?
-
We don't offer sticker refunds, but all t-shirts can be mailed back to us and we'll happily replace it, or provide a full refund. Email shop@buildkite.com for help and instructions for returning your item.
-
How can I get in touch?
-
We'd love to help, or answer any questions you have. Just send us an email at shop@buildkite.com
Add your own custom content to give more information.