Frequently Asked Questions

What's this store?

Buildkite is a build automation platform, and this is our store where you can order high quality Buildkite stickers and apparel.

Where do you ship from?

All products ship from Melbourne, Australia. We use Sendle for shipping.

Do you ship to my country?

We can ship to almost any country in the world, with a just a few exceptions.

How much does shipping cost?

Stickers ship for free, and for everything else we charge a flat rate of $8 USD.

How can I track my order?

Once we’ve processed your order, you will receive an em ail with a tracking code. You can enter on Sendle's tracking page to track progress. Some destinations receive limited tracking details in Sendle. Email shop@buildkite.com if you have any concerns about your order status. 

 

What's your return policy?

We don't offer sticker refunds, but all t-shirts can be mailed back to us and we'll happily replace it, or provide a full refund. Email shop@buildkite.com for help and instructions for returning your item.

How can I get in touch?

We'd love to help, or answer any questions you have. Just send us an email at shop@buildkite.com