Frequently Asked Questions

Buildkite is a tech company on a mission to unblock every developer on the planet, and this is our store where you can order high quality Buildkite stickers and apparel.
Where do you ship from?: All products ship from Melbourne, Australia. We use Interparcel for shipping.
Do you ship to my country?: We can ship to almost any country in the world, with a just a few exceptions.
How much does shipping cost?: Stickers ship for free, and for everything else we charge a flat rate of $8 USD.
How can I track my order?: Once we’ve processed your order, you will receive an email with a tracking code. You can enter on Interparcel's tracking page to monitor progress. Email shop@buildkite.com if you have any concerns about your order status.


What's your return policy?: We don't offer sticker refunds, but all t-shirts can be mailed back to us and we'll happily replace it, or provide a full refund. Email shop@buildkite.com for help and instructions for returning your item.
How can I get in touch?: We'd love to help, or answer any questions you have. Just send us an email at shop@buildkite.com